02 How it works

Four weeks in.
Paying for itself by week six.

No six-month transformation projects. No consultants writing decks about your future state. We sit with your team, find the task eating the most payroll hours, and build one automation that replaces it. Then we stay on.

04
Weeks to live
01
Retainer
Improvements
Week 0101Audit

We sit with your team for a week.

One of us on-site, one of us over Zoom. We watch the billing, the reporting, the intake, the subcontractor calls — whatever back-office work your staff does by hand. No PowerPoint. No "digital maturity index."

At the end of the week we come back with a list of candidates, ranked by payroll hours saved and risk of breakage. You pick one.

→ What you get
  • Task-level shadowing across your admin team
  • A written ranking of 5–8 automation candidates
  • Hours-saved and dollar-saved estimate per task
  • A recommendation — the one we'd build first
→ DeliverableAudit memo (PDF)
Weeks 02—0402Build

We build one custom automation.

Not a tool you buy. Not a subscription you wire together. A system built around the job — the way your team actually does it. If you use QuickBooks and Gmail, the automation lives there. If you use Procore and a shared drive, so does it.

We check in weekly with a demo. You see it come together. No surprises in week four.

→ Working style
  • One engineer + one ops lead from our side
  • Weekly 30-minute demo, recorded
  • Direct Slack / email access — no ticketing
  • We write documentation as we build
→ DeliverableLive automation · v1
Weeks 04—0603Deploy

It runs. Your team supervises.

We roll out to one person or one workflow first. They watch it work, catch edge cases, and we fix them live. By the end of week six it's running the whole task — and the person who used to do it is doing higher-value work.

We train your team in writing, in person, and on video. No change management theater.

→ What changes
  • One workflow fully replaced — not assisted
  • Monitoring dashboard shared with your team
  • Exception queue: humans still see the edge cases
  • SOPs updated to reflect the new reality
→ DeliverableRunbook + training
Ongoing04Partner

We stay on to keep it sharp.

Models drift. Processes change. New vendors appear. We keep the automation sharp and, when it makes sense, hand over the next one — for the same retainer. Most of our clients replace two more tasks in the first twelve months.

If the math stops working, we unwind. We wrote it into the agreement.

→ What the retainer covers
  • Ongoing monitoring + performance tuning
  • Prompt / model updates as the landscape changes
  • One new automation every 4–6 months, included
  • Direct access to both founders for anything urgent
→ CadenceMonthly · forever
02.1 Pricing

One retainer.
Scales with your team size.

Starter

For 1–15 admin staff.

$9,500/ month

The fit for small construction, RE, and boutique legal or advisory shops. One automation live by week four.

  • One custom automation, built + deployed
  • Unlimited tuning on that automation
  • One new automation every 6 months
  • Monthly reporting · direct founder access
Growth · most common

For 15–40 admin staff.

$13,500/ month

Where the $503,310 reference client sits. Two automations in the first year, ongoing sharpening included.

  • Everything in Starter
  • One new automation every 4 months
  • On-site audit week included annually
  • Exception queue staffed by our team
Scale

For 40+ admin staff.

Custom· from $22k

For owners with a real back-office bench. Built for firms replacing 4+ tasks a year.

  • Everything in Growth
  • Dedicated engineer on your account
  • Quarterly on-site + Slack workspace
  • Custom SLAs for uptime and response
02.2 FAQ

Questions before
you sign?

Are we buying software or a service?

+

A service with software inside it. We build the automation, deploy it in your stack, and maintain it for you. You don't license a product; you pay a retainer for the work and the upkeep.

What happens if we want to leave?

+

We hand over the code, the prompts, the runbook, and an engineer's time to transition your team. You keep what we built. The retainer is month-to-month after the first ninety days.

Do you use off-the-shelf AI models?

+

Yes, where they're the best fit. We use frontier models from Anthropic, OpenAI, and others, wrapped in custom logic, evaluation, and guardrails written for your specific workflow. That's the "tailored" part.

Is our data safe?

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We sign your NDA, run models with zero-retention agreements, and keep customer data out of training. Happy to walk through our security architecture in the audit week.

What industries do you not work with?

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We focus on construction, real estate, legal, and financial advisors in 2026. If you're outside those, we'll tell you — and we'll point you somewhere good.

What if the math doesn't work?

+

If your savings haven't beaten our retainer by month six, we unwind the engagement and refund the last three months. We've never had to.